For Travel & Hospitality

Drive more bookings and better guest experiences.

Use WhatsApp, Email, and SMS together to manage traveler communication in one place.

Meta Tech ProviderawsAWS Partner
Traveler managing bookings on CampaignHQ
Bali Beach ResortSent

Booking confirmed! Check-in Apr 12 ✈️

Deluxe Ocean View · 3 nights

Guest engagement

94%

Open rate

88%

On-time

4.8

Rating

Guest journeyActive
  • Booking confirmed

    98% delivered

  • Pre-trip sent

    92% on-time

  • Review request

    41% replied

Upsell booked

Airport transfer added 🚕

+₹2,400 · one-tap upsell

Problem

Travel communication is often fragmented.

Bookings, updates, reminders, and offers are often managed across disconnected tools. That slows teams down and creates inconsistent guest experiences.

Use Cases

Manage the full traveler journey.

9:41

Bali Beach Resort

online

Today

Booking confirmed, Priya! ✈️

Deluxe Ocean View · 3 nights. Check-in Apr 12, 2 PM.

Itinerary_Bali.pdf
9:15 AM
View Itinerary
Add to Calendar

View Itinerary

9:16 AM✓✓

All set! Your driver details arrive on Apr 11 🚕

9:16 AM
Message

1,240 bookings

This month

Free Resource

Free Travel & Hospitality Engagement Playbook

Practical ideas to improve guest communication and repeat bookings across WhatsApp, Email, and SMS.

The Travel

Engagement

Playbook

Practical strategies to drive more bookings and better guest experiences across WhatsApp, Email, and SMS.

Free Download · 2026 Edition

Inside the Playbook

  • 01Booking Confirmation Flows
  • 02Pre-Trip Reminder Sequences
  • 03Upsell & Cross-Sell Playbook
  • 04Repeat Booking Journeys
  • 05Measuring Guest Engagement
Why CampaignHQ

Built for fast-moving travel teams.

Coordinate WhatsApp, Email, and SMS in one platform, personalize journeys, and improve guest experience without adding complexity.

Guest automations4 active
  • Booking confirmation

    WhatsApp · Email · SMS

    98%

    delivered

  • Pre-trip reminder

    WhatsApp · Email · SMS

    92%

    on-time

  • Upsell offer

    WhatsApp · Email · SMS

    28%

    converted

  • Review request

    WhatsApp · Email · SMS

    41%

    replied

Bookings+24%
W1W2W3W4W5W6W7W8
98%
99%
62%
Outcomes

What better engagement looks like.

< 5mBooking confirmation

Faster booking communication

Confirm bookings and send details instantly.

90%

More timely guest updates

Pre-trip details reach guests on time, every time.

Better upsell opportunities

Spa, dining, tours: cross-sell at the right moment.

Stronger repeat booking journeys

Keep guests coming back with personalized outreach.

Who It’s For

Made for modern travel brands.

  • Hotels and resorts
  • Travel agencies
  • Tour operators
  • Online travel businesses
  • Activity and experience brands
Trust

Why travel teams choose CampaignHQ

  • One place for everything

    WhatsApp, Email, and SMS from a single dashboard.

  • Built for growing businesses

    Scales from boutique to enterprise hospitality.

  • Better support

    Real humans who care, closer partnership.

  • Flexible setup

    Built to fit your operations and workflows.

Frequently asked questions

Common questions about travel and hospitality engagement on CampaignHQ.

Still have questions?

Travel and hospitality businesses need timely, multi-channel guest communication: booking confirmations, pre-trip reminders, on-trip support, and post-trip reviews. CampaignHQ unifies WhatsApp, email, and SMS so OTAs, hotels, tour operators, and travel aggregators can run the entire guest journey from one workflow with a shared contact database and INR-published pricing.

Yes. Trigger a WhatsApp utility template the moment a booking is confirmed, attach the PDF itinerary, and send timed pre-trip reminders for check-in, visa documents, and travel insurance. SMS and email backups handle delivery in regions with limited WhatsApp adoption.

Build journeys that span pre-arrival (welcome message, transfer info), on-property (Wi-Fi codes, restaurant timings, activity bookings), and post-stay (review request, return-visit promo). Every touch is segmented by booking type, guest tier, or stay duration.

Yes. Schedule WhatsApp and email reminders at booking + 24 hours before departure for travel documents, transfers, and weather. Trigger a post-trip review request 24 hours after return, segmented by destination, room type, or trip rating.

Yes. Submit WhatsApp templates in multiple languages (English, Hindi, regional Indian languages, and international) through Meta's standard template approval. Dynamic language selection per guest is handled automatically based on contact attributes.

Yes. OTAs and aggregators handle high-volume bookings across multiple suppliers. CampaignHQ supports API-triggered journeys, supplier-specific templates, and multi-brand workspaces, built to scale from independent agencies to large aggregators.

Yes. CampaignHQ offers a 7-day free trial, no credit card required. Upgrade to a paid plan anytime as you grow.

Make guest communication feel simpler and more connected.

Bring WhatsApp, Email, and SMS together with CampaignHQ.

No credit card required. 7-day free trial.