Manage WhatsApp templates without leaving CampaignHQ
Create utility and marketing templates, monitor Meta review status, sync approved messages, and use them in broadcasts and journeys, all in one workflow.
- Approved
order_update
Utility
- In review
welcome_offer
Marketing
- Approved
cart_reminder
Marketing
- Rejected
feedback_req
Utility
12 templates
Approval status updates in real time.
Hi {{name}}, your order #1234 is out for delivery 📦
Template approved
order_update · ready to use
What is WhatsApp template management?
WhatsApp requires pre-approved message templates for most business-initiated conversations. CampaignHQ centralizes template creation, submission, and status tracking so marketers aren't stuck in Meta Business Manager.
Approved templates sync into CampaignHQ automatically, ready for broadcasts, chatbots, and automation steps.
Approval tracking
See pending, approved, and rejected status in real time.
One-click sync
Pull the latest approved library from Meta.
Ready for campaigns
Use templates directly in sends and flows.
Scattered templates vs unified template hub
Stop copying template names between tools. Manage the full lifecycle in CampaignHQ.
Disconnected tools
Meta + spreadsheets + guesswork
- Templates live only in Meta Business Manager
- Marketers can't see approval status easily
- Risk using wrong template in campaigns
- No link to contact segments
CampaignHQ
Unified template manager
- Create and track templates in-dashboard
- Sync approved content automatically
- Insert templates into any workflow
- Category and language organization
- Meta approval sync
- Marketing & utility
- Variable fields
- Reusable library
- Official API
From zero to live
Ship an approved template in four steps
No developers required. Connect your channels, configure in CampaignHQ, and go live with measurable customer journeys.
Draft your template
Build header, body, buttons, and variables in the editor.
Submit to Meta
Send for review and track approval status in real time.
Sync approved templates
Pull the latest approved library from your WhatsApp account.
Use in campaigns
Insert templates into broadcasts, bots, and automations.
Creation
Build compliant templates faster
Draft header, body, footer, and buttons with variable placeholders. Submit to Meta without leaving CampaignHQ.
- Marketing, utility, and authentication categories
- Variable placeholders for personalization
- Preview before submission
- Rejection reasons surfaced clearly
Category
Utility ▾
Language
English (US) ▾
Template name
order_update_v2
Body
Hi {{1}}, your order {{2}} is out for delivery and arrives by {{3}}.
Footer
Reply STOP to unsubscribe.
- Draft saved
- Submitted to Meta
- In reviewNow
- Approved
“Promotional content in a Utility template. Re-submit as Marketing.”
Fix inline and resubmit without leaving CampaignHQ.
Submitted to Meta
order_update_v2 · tracking status live
Deployment
Use everywhere you message
Approved templates appear in broadcast composer, chatbot nodes, and automation steps.
- Search and filter template library
- See language and category metadata
- Avoid unapproved templates at send time
- Track which campaigns used each template
Template
- order_updateUtilityApproved
- delivery_reminderUtilityApproved
- monsoon_offerMarketingApproved
- otp_verifyAuthenticationApproved
Preview · order_update
Hi Priya, your order #9281 is out for delivery 📦
order_update usage
14
campaigns
6
journeys
Template inserted
Ready to send to 8,240 contacts
Templates every team needs
Order updates
Transactional shipment and delivery alerts.
“Your order #9281 has shipped. Track here.”
OTP & verification
Authentication templates for secure flows.
“Your verification code is 482910.”
Promotional campaigns
Seasonal offers with CTA buttons.
“Monsoon sale: shop bestsellers now.”
Appointment reminders
Reduce no-shows with timed reminders.
“Reminder: demo tomorrow at 3:00 PM IST.”
Frequently asked questions
Common questions about template manager on CampaignHQ.
Still have questions?
Meta requires approved templates for most business-initiated messages outside an active customer session window.
Yes. Draft templates and track submission and approval status from the dashboard.
Timing varies by category and content. CampaignHQ shows live status so you know when templates are ready.
You can sync approved templates from Meta into CampaignHQ with one click.
Pricing
WhatsApp + email plans that scale with your volume
Combo plans include your platform, contacts, and email sending credits. WhatsApp message usage is billed separately based on how much you send. Compare WhatsApp and combo tiers.
More WhatsApp capabilities
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Broadcast campaigns
Reach your entire audience with bulk broadcasts, rich media, and real-time engagement tracking.
ExploreShared Team Inbox
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One WhatsApp number for your whole team with shared history and faster handoffs.
ExploreCarousel Templates
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Multi-card carousel messages for product discovery and offers.
Explore
Still sending single-channel campaigns?
Your customers are on WhatsApp. It's time to build high-converting conversations where they already hang out.
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Manage your WhatsApp team inbox on mobile
