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Live delivery, open, and click tracking with contact-level detail. Know which campaigns and journeys move the needle.

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Tuesday flash sale

Broadcast · sending now

Send progress11,840 / 12,000

11,840

Delivered

4,970

Opened

1,190

Clicked

12

Unsub

Opens arrivinglast 60 min

Open rate

+6 pts vs last send

Click rate8%

Engaged just now

  • priya@stylecraft.in
  • rohan@acme.co

What is email analytics on CampaignHQ?

Email analytics show how each campaign and journey performs (sent, delivered, opened, and clicked) with drill-down to individual contacts.

Use engagement data to build segments for retargeting on email or WhatsApp from the same platform.

  • Real-time

    Metrics update as sends go out.

  • Contact-level

    See who engaged and who did not.

  • Actionable

    Export engagers for follow-up campaigns.

Aggregate reports vs actionable analytics

Vanity totals do not help you retarget. CampaignHQ ties metrics to contacts and next steps.

Basic ESP stats

Opens without context

  • No per-contact timeline
  • Hard to build retarget lists
  • Email separate from other channels
  • Revenue connection manual

CampaignHQ

Engagement you can act on

  • Contact-level opens and clicks
  • One-click segment export
  • Shared profile with WhatsApp
  • Journey step funnels
  • Real-time
  • Contact-level
  • Compare campaigns
  • Journey funnels
  • Segments
  • Revenue

Measure email performance in four steps

No developers required. Connect your channels, configure in CampaignHQ, and go live with measurable customer journeys.

  1. Campaign sent
    • Flash sale · 12,000
    • Broadcast
    • Journey step

    Send a campaign

    Launch a broadcast or journey email step.

  2. Live metrics
    • Delivered · 11,840
    • Opened · 42%
    • Clicked · 8%

    Watch live metrics

    See delivery and engagement as they happen.

  3. Contact timeline
    • Opened flash sale
    • Clicked CTA
    • No reply yet

    Drill into contacts

    Open a profile to see full engagement history.

  4. Retarget segment
    • Clicked, not purchased
    • 1,190 contacts
    • Send via WhatsApp

    Retarget engagers

    Build a segment and follow up on email or WhatsApp.

Funnel view for every send

Track sent, delivered, opened, and clicked with trends over time.

  • Delivery funnel
  • Click heatmaps where available
  • Compare campaigns
  • Export engaged contacts
Where people clicked1,190 clicks
  • Hero image12%
  • Shop the edit (CTA)61%
  • Product grid23%
  • Footer links4%
Export clickers
Compare sends
  • Flash sale42% / 8%
  • New arrivals36% / 5%
  • Weekly digest24% / 2%

Open rate / click rate

Clickers segmented

Retarget on email or WhatsApp

Step completion rates

See where contacts drop off between automation steps and optimize timing or content.

  • Per-step completion
  • Branch performance
  • Channel mix reporting
  • Conversion events
Branch performanceWelcome series

Branch A · opened

  • Product tips88%
  • Case study64%
  • Converted31%

Branch B · not opened

  • WhatsApp nudge72%
  • Resend subject B41%
  • Converted14%
Biggest drop-off: step 264% to 31%

Channel mix

  • Email steps4
  • WhatsApp steps1

Reported in one place.

Timing adjusted

Step 2 moved to day 2

How teams use email analytics

  • Campaign review

    Weekly review of promotional sends.

    “Tuesday flash sale: 42% open, 8% click. Retarget clickers with WhatsApp.”

  • Inactive cleanup

    Find contacts who stopped opening.

    “No opens in 90 days, move to win-back journey or suppress.”

  • A/B winners

    Pick winning subject lines with data.

    “Subject B won +12% opens, roll out to full list.”

Frequently asked questions

Common questions about analytics on CampaignHQ.

Still have questions?

Yes. Delivery and engagement metrics update as events arrive.

Yes. Each profile shows email engagement alongside other channel touches.

Yes. Build segments from opens, clicks, and custom filters.

Yes. See completion and drop-off between automation steps.

Pricing

Email plans with managed sending included

Every tier includes unlimited contacts, CampaignHQ-managed email credits, and the builder. Add WhatsApp when you are ready for cross-channel journeys. See email and combo pricing.

Book a demo

More email capabilities

View all email features · Email marketing platform

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