Automate every lifecycle moment
Welcome series, post-purchase follow-ups, and behavior-triggered emails, with delays, branches, and cross-channel steps when you need them.
Trigger · new signup
2,840 entered
Email · Welcome
68% opened
Yes
No
Runs on autopilot
No weekly CSV exports
What are email automation workflows on CampaignHQ?
Email automation runs multi-step journeys when contacts hit triggers: sign up, purchase, abandon cart, or custom events from your product.
Journeys can include waits, branches, and WhatsApp steps on the same contact record, so you orchestrate channels without Zapier spaghetti.
Behavior triggers
React to actions, not just calendar dates.
Drip sequences
Welcome, nurture, and win-back on autopilot.
Cross-channel
Add WhatsApp nudges in the same journey map.
Manual sends vs automated journeys
Stop rebuilding the same sequences every week. Set triggers once and let journeys run.
Manual ops
Spreadsheet schedules
- Someone exports CSVs for each send
- No branching on engagement
- Email and WhatsApp in separate tools
- Hard to see drop-off between steps
CampaignHQ
Visual journey automation
- Triggers start journeys automatically
- Branch on opens, clicks, and tags
- WhatsApp and email in one flow
- Step-level analytics
- Triggers
- Drip sequences
- Branches
- Cross-channel
- Smart delays
- Analytics
From zero to live
Launch your first email journey in four steps
No developers required. Connect your channels, configure in CampaignHQ, and go live with measurable customer journeys.
- Choose a trigger
- Signup
- Purchase
- Custom event
Event-drivenChoose a trigger
Start from signup, purchase, tag change, or a custom event.
- Journey map
- Trigger · signup
- Wait 1 hour
- Send welcome
Branch on opensMap the journey
Add email steps, waits, branches, and optional WhatsApp nudges.
- Test paths
- Yes branch
- No branch
- Test contact walked
Both paths passTest paths
Walk through branches with test contacts before going live.
- Live journey
- Entered · 2,840
- Completed · 1,420
- Converted · 486
MonitoringActivate and monitor
Publish the journey and watch step completion in analytics.
Triggers
Start from real behavior
Connect signups, purchases, form fills, or API events to enter contacts into the right journey.
- Signup and purchase events
- Tag and segment entry
- Custom webhook triggers
- Re-enrollment controls
Signup
Contact joins a list
Purchase
Order marked paid
Tag added
Segment entry
Custom webhook
Product event via API
Entry conditions
Nobody gets the welcome twice.
Entering now
- priya@stylecraft.inSignup
- rohan@acme.coPurchase
Orchestration
Email plus WhatsApp in one map
Send email detail first, WhatsApp reminder next, on one timeline per contact.
- Channel steps in one builder
- Wait until open or click
- Stop on conversion
- Unified reporting
Priya Sharma
One timeline, two channels
- Email opens62%
- WhatsApp reads88%
One report, not two dashboards.
Journey stopped
Reordered, no more reminders
Journeys teams automate first
Welcome series
Onboard new signups over several days.
“Day 1: Welcome, here's how to get value in week one.”
Post-purchase
Thank buyers and suggest related products.
“Thanks for your order, here's how to get started with your purchase.”
Win-back
Re-engage inactive subscribers.
“We miss you, here's 15% off to come back this week.”
Trial nurture
Guide evaluators toward activation.
“3 steps to send your first campaign before trial ends.”
Frequently asked questions
Common questions about automation workflows on CampaignHQ.
Still have questions?
Yes. Add WhatsApp steps in the same journey as email sends.
Signups, purchases, tags, segments, and custom events via API or integrations.
Yes. Route contacts based on opens, clicks, and custom conditions.
Use test contacts to walk branches before activating for production audiences.
Pricing
Email plans with managed sending included
Every tier includes unlimited contacts, CampaignHQ-managed email credits, and the builder. Add WhatsApp when you are ready for cross-channel journeys. See email and combo pricing.
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