Turn abandoned carts into completed orders
Trigger journeys when shoppers leave items behind. Personalize messages with cart contents, discounts, and deep links back to checkout.
StyleCraft
WhatsApp · cart recovery
You left 2 items in your cart 🛒
Complete now and get 10% off → styl.ec/cart
38%
Carts recovered this week
₹12,400 recovered
- Order #4821via WhatsApp₹2,499
- Order #4817via Email₹1,240
- Order #4809via WhatsApp₹3,180
Cart recovered
₹2,499 · checkout completed
What is abandoned cart recovery on CampaignHQ?
Abandoned cart recovery connects your Shopify store to CampaignHQ so idle carts trigger timed WhatsApp, SMS, and email reminders with product details and checkout links.
Messages stop automatically when the order completes, and you can attribute recovered revenue to each journey.
Real-time sync
Cart line items and value flow into journeys instantly.
Multi-step recovery
Gentle nudges then stronger offers over hours or days.
Cross-channel
WhatsApp, email, and SMS from one automation map.
Manual recovery vs automated journeys
Stop copying cart URLs into spreadsheets. Let Shopify events start proven recovery sequences.
Manual ops
Ad-hoc emails and DMs
- No real-time cart sync
- Inconsistent timing and offers
- No suppression after purchase
- No revenue attribution
CampaignHQ
Shopify-triggered recovery
- Webhook-driven cart events
- Timed multi-channel sequences
- Auto-stop on order placed
- Recovered revenue reporting
- Shopify sync
- Timed nudges
- Suppression
- Attribution
From zero to live
Recover carts in four steps
No developers required. Connect your channels, configure in CampaignHQ, and go live with measurable customer journeys.
- Connect Shopify
- App installed
- Catalog synced
- Webhooks live
Store connectedConnect Shopify
Install and authorize CampaignHQ on your store.
- Cart events
- Cart updated
- Idle after 60 min
- Order placed · exit
Webhook drivenMap cart events
Choose when idle carts enter a recovery journey.
- Recovery message
- Product image
- 10% off code
- Checkout deep link
PersonalizedDesign messages
Add product images, discounts, and checkout links.
- Recovered
- Recovery rate · 38%
- ₹12,400 this week
- Attributed per step
MeasuredMeasure recovery
Track orders attributed to each step.
Sync
Cart data your messages need
Pull product titles, images, variants, and cart value so reminders feel personal, not generic.
- Line-item details in messages
- Dynamic checkout links
- Variant-aware content
- Real-time idle detection
Available in your message
- {{line_items}}Classic Tote, Linen Shirt
- {{variant}}Tan · Medium
- {{cart_value}}₹2,499
- {{checkout_url}}styl.ec/c/9f2a
Renders as
Your Classic Tote (Tan · Medium) is still waiting. Complete ₹2,499 checkout →
60 min
Before the first nudge fires
One-tap checkout
Deep link restores the exact cart
Journeys
Timed sequences that convert
Schedule WhatsApp nudges first, email detail later, with smart suppression when shoppers complete checkout.
- Multi-step timing
- Channel mix per step
- Discount escalation rules
- Exit on purchase
- 1 hr
WhatsApp nudge
Cart contents, no discount
- 24 hr
Email detail
Product shots + 10% off
- 48 hr
SMS last call
Offer expires tonight
Discount ladder
- Step 1No offer
- Step 210% off
- Step 310% + free ship
Only discount when you must.
Recovered at step 2
Remaining steps cancelled
Recovery playbooks for Shopify brands
1-hour nudge
Quick reminder while intent is high.
“You left 2 items in your cart. Tap to checkout in one step.”
24-hour offer
Add incentive if cart is still open.
“Still thinking it over? Here's 10% off for the next 6 hours.”
High-AOV follow-up
Extra touch for large carts.
“Need help completing your ₹12,400 order? Reply here.”
Frequently asked questions
Common questions about abandoned cart on CampaignHQ.
Still have questions?
Yes. CampaignHQ syncs cart events and deep-links shoppers back to checkout.
Yes. Run both in one journey with shared suppression rules.
Recovery messages stop automatically when the order is completed.
Yes. Attribution reporting shows which messages drove completed orders.
Pricing
Shopify automation on WhatsApp + email plans
Connect your store on Growth or higher tiers. Cart recovery and COD flows run on the same contact database as your broadcasts and inbox. View plan tiers.
Start building customer journeys that actually convert.
Unify WhatsApp and email in one platform, built for teams that care about retention, not just sends.
15-minute walkthrough · no commitment
7-day free trial · no credit card required
Manage your WhatsApp team inbox on mobile
