Automated WhatsApp journeys that convert
React to signups, purchases, cart abandonment, and custom events with multi-step WhatsApp sequences — combined with email and SMS when you need full lifecycle coverage.
What is WhatsApp marketing automation?
Marketing automation on WhatsApp means sending the right message after a behavior — not blasting everyone at once. CampaignHQ triggers journeys from events, tags, and API calls.
Because email and WhatsApp share one contact graph, you can orchestrate cross-channel recovery and nurture without duct-taping tools.
Event triggers
Cart abandon, purchase, signup, and custom events.
Multi-step flows
Delays, branches, and conditions between messages.
Cross-channel
Add email or SMS steps in the same journey.
Manual follow-ups vs automated journeys
Teams lose revenue when recovery depends on someone remembering to send a message.
Manual
Reactive, inconsistent follow-up
- Abandoned carts slip through cracks
- No coordinated email + WhatsApp
- Hard to test timing and copy
- Reporting scattered across tools
CampaignHQ
Automated journeys
- Trigger on behavior in real time
- WhatsApp + email in one workflow
- Pause or branch on engagement
- Revenue-oriented reporting
- Cart recovery
- Cross-channel
- Event triggers
- Delays & branches
- Lifecycle
From zero to live
Build your first automation in four steps
No developers required. Connect your channels, configure in CampaignHQ, and go live with measurable customer journeys.
Step 01
Pick a trigger
Cart abandon, signup, purchase, or custom webhook.
Step 02
Build the journey
Add WhatsApp steps, waits, and branches.
Step 03
Add email or SMS
Orchestrate follow-ups across channels in one flow.
Step 04
Activate & optimize
Go live and refine based on step analytics.
Triggers
Start journeys from real behavior
Connect storefront events, form fills, or API webhooks to start WhatsApp sequences instantly.
- E-commerce cart and browse events
- Custom webhook triggers
- Entry and exit rules per journey
- Re-enrollment controls
Orchestration
WhatsApp plus email in one flow
Send WhatsApp nudges first, follow with email detail, or vice versa — one contact, one journey map.
- Channel steps in a single builder
- Wait until read or click
- Stop on purchase conversion
- Unified analytics per journey
Automations that pay for themselves
Cart recovery
Nudge shoppers who left items behind.
“You left 3 items — complete checkout with 10% off.”
Onboarding
Guide new users through first steps.
“Welcome! Here's how to send your first broadcast.”
Renewal & win-back
Reach inactive customers before they churn.
“We miss you — here's what's new this month.”
See automation in action with your use case.
Book a DemoAutomated Customer Journey That Turns Conversations Into Revenue
Event-based triggers
Cart abandonment, signup, purchase & more
Multi-step WhatsApp journeys
Automated sequences that adapt in real time
Cross-channel orchestration
Combine WhatsApp, Email & SMS in one flow
Smart timing & conditions
Send at the right moment, to the right segment
Frequently asked questions
Common questions about automation on CampaignHQ.
Common triggers include cart abandonment, purchases, signups, tags, and custom API events.
Yes. CampaignHQ supports cross-channel journeys with WhatsApp and email steps.
Chatbots react to inbound messages. Automations proactively send sequences based on behavior and timing.
Pricing
WhatsApp + email plans that scale with your volume
Combo plans include your platform, contacts, and email sending credits. WhatsApp message usage is billed separately based on how much you send. Compare WhatsApp and combo tiers.
More WhatsApp capabilities
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ExploreTemplate Management
Template manager
Build templates, track Meta approval, and deploy in campaigns and automations.
ExploreShared Team Inbox
Team inbox
One WhatsApp number for your whole team with shared history and faster handoffs.
Explore
Still sending single-channel campaigns?
Your customers are on WhatsApp. It's time to build high-converting conversations where they already hang out.
30-minute walkthrough · no commitment