WhatsApp capabilities built for growth teams
Deep guides on broadcasts, chatbots, inbox, templates, automation, CRM, routing, and analytics — on the official WhatsApp Business API, unified with email in CampaignHQ.
Capabilities
Explore WhatsApp features
Broadcasts, chatbots, inbox, templates, and more — each with setup steps, use cases, and FAQs.
Broadcast campaigns
Reach your entire audience with bulk broadcasts, rich media, and real-time engagement tracking.
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Template manager
Build templates, track Meta approval, and deploy in campaigns and automations.
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Team inbox
One WhatsApp number for your whole team with shared history and faster handoffs.
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Carousel templates
Multi-card carousel messages for product discovery and offers.
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Chatbots
Visual chatbot flows that qualify leads, answer FAQs, and hand off to humans when needed.
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Automation
Trigger WhatsApp journeys from events and orchestrate multi-step flows.
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WhatsApp Flows (forms)
Meta’s in-chat forms — multi-screen data capture inside WhatsApp, not chatbots or journey builders.
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CRM
Unified contact records with tags, lifecycle stages, and conversation context.
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Agent routing
Auto-assign chats and balance workload across your team.
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Analytics
Track reads, clicks, delivery, and journey performance.
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Need the full platform overview? WhatsApp marketing · Pricing
Frequently asked questions
Common questions about WhatsApp Business API features on CampaignHQ — chatbots, templates, team inbox, broadcasts, and tool comparisons.
Still have questions?
CampaignHQ supports WhatsApp broadcasts, template manager, shared team inbox, chatbots, automation journeys, WhatsApp Flows (Meta's in-chat forms), CRM-lite, agent routing, carousel templates, and analytics — all via the official WhatsApp Business Platform.
Yes. Build no-code conversational chatbots with quick-reply buttons, list pickers, dynamic content, and conditional branches. Chatbots can hand off to a human agent through the shared team inbox at any step.
Yes. The team inbox supports multiple agents, conversation assignment, internal notes, canned replies, agent routing rules, and SLA dashboards. It works on web and mobile, and it integrates with your CRM via API.
Yes. Build marketing, utility, and authentication templates with media, header/footer, buttons, and carousels. Submit to Meta from inside CampaignHQ and track approval status. Approved templates sync automatically to broadcasts, journeys, and bots.
Yes. Broadcast to segmented audiences with throttling controlled by your WABA's messaging tier. CampaignHQ shows delivery, read, and reply rates in real time, and re-engages non-responders through journey automation.
WATI, AiSensy, and Interakt are strong WhatsApp-only tools. CampaignHQ covers the same WhatsApp surface area (broadcasts, inbox, templates, chatbots, agents) and adds native email and SMS in the same workspace with shared contacts and cross-channel journeys. Choose CampaignHQ if you need more than just WhatsApp.
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