WhatsApp features

WhatsApp capabilities built for growth teams

Deep guides on broadcasts, chatbots, inbox, voice calling, templates, automation, CRM, routing, and analytics — including coexistence for existing WhatsApp Business app numbers — on the official WhatsApp Business API, unified with email in CampaignHQ.

Meta Tech ProviderawsAWS Partner
Marketer running WhatsApp campaigns on CampaignHQ
Summer Edit BroadcastDelivered

98.2%

Open Rate

24.6%

CTR

Sent to 48,200 contacts · 3 hrs ago

This Month

₹18.4L ↑ 34%

Revenue from WhatsApp

4,280

Conversations

₹430

Avg. Order

Team Inbox3 online
  • AM

    Ananya M.

    Love the blue dress! What sizes…

    Assigned: Riya
  • KS

    Karan S.

    Can I change my delivery add…

    Assigned: Amit
  • DF

    Diana F.

    Thanks, order confirmed! 🎉

    Closed by: Bot

Mobile app

WhatsApp team inbox on iPhone & Android

Give agents the CampaignHQ mobile app for faster replies, assignments, push notifications, and full contact context, synced with your web dashboard.

Frequently asked questions

Common questions about WhatsApp Business API features on CampaignHQ, chatbots, templates, team inbox, broadcasts, and tool comparisons.

Still have questions?

Yes. With Meta's WhatsApp coexistence, CampaignHQ connects your existing WhatsApp Business app number to the Cloud API. You keep the app on your phone and add broadcasts, chatbots, and a team inbox on CampaignHQ — same number, synced history.

Yes. That is the core benefit of coexistence. You can reply 1:1 from the WhatsApp Business app while your team uses CampaignHQ for shared inbox, broadcasts, and automation on the same number.

Yes. CampaignHQ supports Meta's WhatsApp Business Calling API on your verified business number. Enable calling to accept customer-initiated calls and place business-initiated calls after customer permission.

Yes. Voice calling uses the same WhatsApp Business API number as your team inbox, broadcasts, and chatbots.

CampaignHQ supports WhatsApp broadcasts, template manager, shared team inbox, voice calling, chatbots, automation journeys, WhatsApp Flows (Meta's in-chat forms), CRM-lite, agent routing, carousel templates, and analytics, all via the official WhatsApp Business Platform.

Yes. Build no-code conversational chatbots with quick-reply buttons, list pickers, dynamic content, and conditional branches. Chatbots can hand off to a human agent through the shared team inbox at any step.

Yes. The team inbox supports multiple agents, conversation assignment, internal notes, canned replies, agent routing rules, and SLA dashboards. It works on web and mobile, download the app on the App Store (iPhone) or Google Play (Android). It also integrates with your CRM via API.

Yes. Build marketing, utility, and authentication templates with media, header/footer, buttons, and carousels. Submit to Meta from inside CampaignHQ and track approval status. Approved templates sync automatically to broadcasts, journeys, and bots.

Yes. Broadcast to segmented audiences with throttling controlled by your WABA's messaging tier. CampaignHQ shows delivery, read, and reply rates in real time, and re-engages non-responders through journey automation.

WATI, AiSensy, and Interakt are strong WhatsApp-only tools. CampaignHQ covers the same WhatsApp surface area (broadcasts, inbox, templates, chatbots, agents) and adds native email and SMS in the same workspace with shared contacts and cross-channel journeys. Choose CampaignHQ if you need more than just WhatsApp.

Still sending single-channel campaigns?

Your customers are on WhatsApp. It's time to build high-converting conversations where they already hang out.

15-minute walkthrough · no commitment

7-day free trial · no credit card required

Manage your WhatsApp team inbox on mobile

Download CampaignHQ on the App Store, WhatsApp team inbox app for iPhoneGet CampaignHQ on Google Play, WhatsApp team inbox app for Android