WhatsApp features

WhatsApp capabilities built for growth teams

Deep guides on broadcasts, chatbots, inbox, templates, automation, CRM, routing, and analytics — on the official WhatsApp Business API, unified with email in CampaignHQ.

Meta Tech ProviderawsAWS Partner
Marketer running WhatsApp campaigns on CampaignHQ
Summer Edit BroadcastDelivered

98.2%

Open Rate

24.6%

CTR

Sent to 48,200 contacts · 3 hrs ago

This Month

₹18.4L ↑ 34%

Revenue from WhatsApp

4,280

Conversations

₹430

Avg. Order

Team Inbox3 online
  • AM

    Ananya M.

    Love the blue dress! What sizes…

    Assigned: Riya
  • KS

    Karan S.

    Can I change my delivery add…

    Assigned: Amit
  • DF

    Diana F.

    Thanks, order confirmed! 🎉

    Closed by: Bot

Frequently asked questions

Common questions about WhatsApp Business API features on CampaignHQ — chatbots, templates, team inbox, broadcasts, and tool comparisons.

Still have questions?

CampaignHQ supports WhatsApp broadcasts, template manager, shared team inbox, chatbots, automation journeys, WhatsApp Flows (Meta's in-chat forms), CRM-lite, agent routing, carousel templates, and analytics — all via the official WhatsApp Business Platform.

Yes. Build no-code conversational chatbots with quick-reply buttons, list pickers, dynamic content, and conditional branches. Chatbots can hand off to a human agent through the shared team inbox at any step.

Yes. The team inbox supports multiple agents, conversation assignment, internal notes, canned replies, agent routing rules, and SLA dashboards. It works on web and mobile, and it integrates with your CRM via API.

Yes. Build marketing, utility, and authentication templates with media, header/footer, buttons, and carousels. Submit to Meta from inside CampaignHQ and track approval status. Approved templates sync automatically to broadcasts, journeys, and bots.

Yes. Broadcast to segmented audiences with throttling controlled by your WABA's messaging tier. CampaignHQ shows delivery, read, and reply rates in real time, and re-engages non-responders through journey automation.

WATI, AiSensy, and Interakt are strong WhatsApp-only tools. CampaignHQ covers the same WhatsApp surface area (broadcasts, inbox, templates, chatbots, agents) and adds native email and SMS in the same workspace with shared contacts and cross-channel journeys. Choose CampaignHQ if you need more than just WhatsApp.

Still sending single-channel campaigns?

Your customers are on WhatsApp. It's time to build high-converting conversations where they already hang out.

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