WhatsApp capabilities built for growth teams
Deep guides on broadcasts, chatbots, inbox, templates, automation, CRM, routing, and analytics — on the official WhatsApp Business API, unified with email in CampaignHQ.
Capabilities
Explore WhatsApp features
Each page explains what the feature is, how it compares to manual workflows, how to go live, use cases, and FAQs — optimized for search and sales discovery.
Broadcast campaigns
Reach your entire audience with bulk broadcasts, rich media, and real-time engagement tracking.
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Template manager
Build templates, track Meta approval, and deploy in campaigns and automations.
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Team inbox
One WhatsApp number for your whole team with shared history and faster handoffs.
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Carousel templates
Multi-card carousel messages for product discovery and offers.
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Chatbots
Visual chatbot flows that qualify leads, answer FAQs, and hand off to humans when needed.
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Automation
Trigger WhatsApp journeys from events and orchestrate multi-step flows.
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WhatsApp Flows (forms)
Meta’s in-chat forms — multi-screen data capture inside WhatsApp, not chatbots or journey builders.
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CRM
Unified contact records with tags, lifecycle stages, and conversation context.
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Agent routing
Auto-assign chats and balance workload across your team.
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Analytics
Track reads, clicks, delivery, and journey performance.
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Need the full platform overview? WhatsApp marketing · Pricing
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