WhatsApp capabilities built for growth teams
Deep guides on broadcasts, chatbots, inbox, voice calling, templates, automation, CRM, routing, and analytics — including coexistence for existing WhatsApp Business app numbers — on the official WhatsApp Business API, unified with email in CampaignHQ.

98.2%
Open Rate
24.6%
CTR
Sent to 48,200 contacts · 3 hrs ago
This Month
₹18.4L ↑ 34%
Revenue from WhatsApp
4,280
Conversations
₹430
Avg. Order
- AMAssigned: Riya
Ananya M.
Love the blue dress! What sizes…
- KSAssigned: Amit
Karan S.
Can I change my delivery add…
- DFClosed by: Bot
Diana F.
Thanks, order confirmed! 🎉
Capabilities
Explore WhatsApp features
Broadcasts, chatbots, inbox, templates, and more, each with setup steps, use cases, and FAQs.
WhatsApp coexistence
Keep your WhatsApp Business app and connect the same number to the API, no new number, no lost chat history.
Learn moreBroadcast campaigns
Reach your entire audience with bulk broadcasts, rich media, and real-time engagement tracking.
Learn moreTemplate manager
Build templates, track Meta approval, and deploy in campaigns and automations.
Learn moreTeam inbox
One WhatsApp number for your whole team with shared history and faster handoffs.
Learn moreVoice calling
Native WhatsApp voice calls on your business number: inbound from customers and outbound with permission, in the same chat thread.
Learn moreCarousel templates
Multi-card carousel messages for product discovery and offers.
Learn moreChatbots
Visual chatbot flows that qualify leads, answer FAQs, and hand off to humans when needed.
Learn moreAutomation
Trigger WhatsApp journeys from events and orchestrate multi-step flows.
Learn moreWhatsApp Flows (forms)
Meta’s in-chat forms: multi-screen data capture inside WhatsApp, not chatbots or journey builders.
Learn moreCRM
Unified contact records with tags, lifecycle stages, and conversation context.
Learn moreAgent routing
Auto-assign chats and balance workload across your team.
Learn moreAnalytics
Track reads, clicks, delivery, and journey performance.
Learn more
Mobile app
WhatsApp team inbox on iPhone & Android
Give agents the CampaignHQ mobile app for faster replies, assignments, push notifications, and full contact context, synced with your web dashboard.
Frequently asked questions
Common questions about WhatsApp Business API features on CampaignHQ, chatbots, templates, team inbox, broadcasts, and tool comparisons.
Still have questions?
Yes. With Meta's WhatsApp coexistence, CampaignHQ connects your existing WhatsApp Business app number to the Cloud API. You keep the app on your phone and add broadcasts, chatbots, and a team inbox on CampaignHQ — same number, synced history.
Yes. That is the core benefit of coexistence. You can reply 1:1 from the WhatsApp Business app while your team uses CampaignHQ for shared inbox, broadcasts, and automation on the same number.
Yes. CampaignHQ supports Meta's WhatsApp Business Calling API on your verified business number. Enable calling to accept customer-initiated calls and place business-initiated calls after customer permission.
Yes. Voice calling uses the same WhatsApp Business API number as your team inbox, broadcasts, and chatbots.
CampaignHQ supports WhatsApp broadcasts, template manager, shared team inbox, voice calling, chatbots, automation journeys, WhatsApp Flows (Meta's in-chat forms), CRM-lite, agent routing, carousel templates, and analytics, all via the official WhatsApp Business Platform.
Yes. Build no-code conversational chatbots with quick-reply buttons, list pickers, dynamic content, and conditional branches. Chatbots can hand off to a human agent through the shared team inbox at any step.
Yes. The team inbox supports multiple agents, conversation assignment, internal notes, canned replies, agent routing rules, and SLA dashboards. It works on web and mobile, download the app on the App Store (iPhone) or Google Play (Android). It also integrates with your CRM via API.
Yes. Build marketing, utility, and authentication templates with media, header/footer, buttons, and carousels. Submit to Meta from inside CampaignHQ and track approval status. Approved templates sync automatically to broadcasts, journeys, and bots.
Yes. Broadcast to segmented audiences with throttling controlled by your WABA's messaging tier. CampaignHQ shows delivery, read, and reply rates in real time, and re-engages non-responders through journey automation.
WATI, AiSensy, and Interakt are strong WhatsApp-only tools. CampaignHQ covers the same WhatsApp surface area (broadcasts, inbox, templates, chatbots, agents) and adds native email and SMS in the same workspace with shared contacts and cross-channel journeys. Choose CampaignHQ if you need more than just WhatsApp.
Still sending single-channel campaigns?
Your customers are on WhatsApp. It's time to build high-converting conversations where they already hang out.
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